General Range FAQs

      • Where can I find my model and serial number?

         

        The location of your model / serial number may vary, but it’s most commonly found in one of the following locations:

        • Along the interior-side trim of the oven and visible when the door is opened
        • On the left-side panel and visible when the door is opened
        • On the front frame of the storage / warmer drawer panel and visible when the drawer is opened.

         

      • What are the benefits of registering my Frigidaire products?

         

        Once you have registered, you’ll receive Frigidaire e-newsletters filled with product tips and useful information. You will also have easy access to your warranty information and product care tips. To register your product, you will need your Model and Serial number and date of purchase as shown on your receipt. You can register on-line. You can also drop your product registration card in the mail. If you have any questions, please contact Frigidaire at 800-374-4432 or open the Live Chat Icon to the right of your screen.

         

      • How do I use my display or controls?

         

        Since our products may vary by model, please reference your Owner’s Manual for more information. You will find easy steps for topics such as: How to set your clock or timer, temperature settings and child lock.

         

      • How do I improve my baking results with my Frigidaire range? Ex. My oven appears to be too hot or I have uneven temperatures.

         

        You may be surprised to learn your bakeware can impact your baking results. By using the proper rack position, you can improve your baking results - - especially if you are baking on multiple racks. Your Owner’s Manual has great tips and tricks to optimize your baking performance and recommended rack positions based on food type. For more information or tips to try, review the “Before You Call” section of your Owner’s Manual if you are experiencing any issues with your baking performance.

         

      • How do I insert and remove my racks from my Frigidaire range?

         

        The type of racks in your range may vary by model. Based on your appliance, your Owner’s Manual provides a description of various types of racks. Most racks can simply be removed by pulling the oven rack straight out until it reaches the stop position. Tilt up the front of the oven rack to slide past the stop position and pull the rack out of the oven cavity. To insert the rack, rest the oven rack evenly between a left and right front guide along the oven walls so that the oven rack rests level. Tilt front of the rack upward and slide rack in past the stop position. Then bring the rack to a level position and slide the rack completely inside the oven.

        To keep your oven racks gliding smoothly when you’re removing or inserting them, we recommend applying cooking oil along their outer edges.

        If your oven is equipped with the Effortless Oven Rack system, you can refer to your Owner’s Manual for specific instructions. The Effortless Oven Rack system will automatically partially extend the oven rack from the interior oven glides to assist in easier access to your food items. This feature works whenever the oven door is opened or closed. IMPORTANT: Only the Effortless Oven Rack system should be used in the oven rack position 2. Placing any other rack in the oven rack position 2 will prevent the oven door from fully closing and may damage the oven door, oven cavity or the door connector brackets.

         

      • What is Sabbath mode and how do I use it?

         

        The Sabbath mode feature (not applicable on all models) is a special setting for use when observing the Jewish Sabbath/Holiday. Sabbath mode disables all audible tones or visual display changes on the oven control. Bake heating is the only cooking feature available while in the Sabbath mode. Oven controls are locked during Sabbath mode.

        If your appliance is equipped with the Sabbath mode feature, it is best to refer to your Owner’s Manual for instruction on how to activate and turn off Sabbath mode. These steps may vary by model.

         

      • How do I set my oven or range to self-clean?

         

        To self-clean your oven, follow these simple steps:

        1. Remove the oven racks.
        2. Set your oven control to clean.
        3. Select a cleaning time or choose a cleaning level: light, medium, or heavy soiled. For typical cleaning needs, we recommend that you select a cleaning time of three hours or choose the medium soiled setting.
        4. Select Start. (To set a delayed start, see your use and care manual.)

         

        Note: For safety reasons, the oven door will remain locked until the oven cools down. When it is sufficiently cool, the door will automatically unlock.

         

      • How do I clean my Frigidaire range?

         

        Your Owner’s Manual provides helpful tips regarding care and cleaning for your range to include the exterior and interior components such as knobs, stainless steel, racks, door and cooktop, etc. You can also purchase cleaners directly. If your appliance has Smudge Proof Stainless Steel, use a soft cloth, clean with a mild dish detergent and water or a 50/50 solution of vinegar and water. Rinse with clean water, dry with a soft clean cloth. Do not use appliance cleaner, stainless steel cleaner or cleaner containing abrasives, chlorides, chlorine or ammonia. These cleaners may damage the finish.

         

      • Is it normal for a fan to come on while using my range and when does it stop running?

         

        Yes, it is normal to hear your oven fan running when you turn on the oven including during preheat. The fan helps circulate the oven temperatures and will come on and off during the baking process. The fan may stay on after you have finished baking and turned the oven off. The fan will stop once the internal temperature of the oven cools down.

         

      • What does the Lock feature do and how can I activate it?

         

        Your appliance may be equipped with the ability to Lock the oven door and display controls. To set the oven Lock feature (instructions may vary by model – check your Owner’s Manual for more details):

        • Press OFF and hold for 6 seconds. Lock will appear in the display, the door locked indicator light will flash, and the door lock will begin to close. Allow about 15 seconds for the oven door to lock. Once the oven is locked, the current time of day will appear in the display.
        • To cancel the oven Lock feature, press Off and hold for 6 seconds. The control will unlock the oven door and resume normal operations.

         

      • What do I do if my appliance beeps and shows a code beginning with E or F on the display?

         

        If your appliance displays an E or F code, it means the unit has detected a fault or error condition. To clear the error, press OFF on the display. Once the error is cleared, try the bake or broil function. If the E or F code reappears, turn off the power to the appliance, wait 5 minutes, and then repower the appliance. Set the clock with the correct time of day. Try the bake or broil function again. If the E or F code appears again, you may need to schedule service with an authorized service provider.

         

Electric Range FAQs

        • What type of cookware should I use on my ceramic/glass cooktop surface?

           

          The cookware material can impact how evenly and quickly heat is transferred from the surface element on your ceramic / glass cooktop to the bottom of the cookware.Here are some helpful tips regarding the most popular cookware materials:

          1. Aluminum - Excellent heat conductor. Some types of food will cause the cookware to darken. If aluminum pans slide across the ceramic/glass cooktop, they may leave metal marks which will resemble scratches. You will want to try and remove immediately.
          2. Copper - Excellent heat conductor but discolors easily.
          3. Stainless - Slow heat conductor with uneven cooking results. It is durable, easy to clean and resists staining.
          4. Cast Iron - A slow heat conductor however it retains heat very well. Cooks evenly once desired temperature is reached. Not recommended for use on ceramic/glass cooktops.
          5. Porcelain - enamel on metal - Heating characteristics will vary depending on base material. Coating must be smooth to avoid scratching cooktop.
          6. Glass - Slow heat conductor. Not recommended for ceramic/glass cooktop surfaces because it may scratch the glass.

          If you're inquiring about an Induction cooktop surface, please go here (add link)

           

        • How do I use Quick Preheat or Preheat?

           

          Quick Preheat will use the default temperature of 350 degrees unless changed to a temperature of your choice. For best results, use when baking with a single rack. A reminder tone will sound indicating when to place the food in the oven. To set Quick Preheat:

          1. Press Quick Preheat
          2. Press Start if using the default temperature
          3. To stop Quick Preheat at any time, press cancel.
          4. To set Quick Preheat using a different temperature setting:
          5. Press Quick Preheat
          6. Enter Temperature (ex. 3 7 5)
          7. Press Start

           

        • What is convection?

           

          The convect feature uses a fan to circulate the oven's heat uniformly around the oven. This improved heat distribution allows for fast, even cooking and browning results. Convect provides better results when baking on multiple oven racks. Most foods cooked with a bake setting will cook faster and more evenly when using convection features.

          Convection is not available on all models

           

        • What is Convection Convert?

           

          Convection Convert automatically converts a standard baking recipe for convection baking. Convection Convert may only be used with a convection bake cooking mode. Because convection baking generally cooks food faster than normal baking, food items should be checked for doneness before the suggested normal recipe cook times. Convection Convert is not available on all models

           

        • How do I use Convection Bake?

           

          For Convection Bake, It is recommended to preheat the oven before baking food such as cookies, biscuits and breads. You will want to reduce the oven temperature by 25 degrees from the recipe's recommended oven temperature. You can then follow the remainder of the recipe's instructions using the minimum cooking time. Please reference your Owner’s Manual for recommended rack positions when using multiple racks or for more information. To set the oven for Convection Bake:

          1. Arrange the interior racks.
          2. Turn the oven mode selector to CONVECT BAKE.
          3. Select the desired oven temperature.
          4. Once the oven reaches the desired temperature, the oven will sound a chime indicating the food items can be placed in the oven.

          Convection bake is not available on all models.

           

        • How do I use Convection Roast?

           

          Convection Roast is best for cooking tender cuts of beef, lamb, pork, and poultry. Use this mode when cooking speed is desired. Convection roasting gently browns the exterior and seals in the juices. For Convection Roast: Preheating is not necessary when roasting foods using Convect Roast. Since Convect Roast cooks faster, reduce cook times by 25% from the recommended time on your recipe. You will need to check your food at that time and determine if additional time is needed. It is recommended that you do not cover foods when dry roasting since this may prevent the meat from browning properly. To set the oven for CONVECT ROAST:

          1. Place meat on roasting rack and place in oven.
          2. Turn the oven mode selector to CONVECT ROAST.
          3. Turn temperature selector to desired roasting temperature. Please reference your Owner’s Manual for additional convection roasting tips and information.

          Convection Roast is not available on all models

           

        • What is a Warmer Zone?

           

          The purpose of the warmer zone is to keep hot, cooked foods at serving temperature. It is recommended to use this feature to keep cooked foods hot such as: vegetables, gravies, casseroles, soups, stews, breads, pastries and oven-safe plates. Do not heat cold food on the warmer zone. Use only plates, utensils and cookware recommended for the oven and cooktop on the warmer zone. To set the warmer zone control:

          1. Turn the warmer zone control knob to ON. The warmer zone uses a pre-set temperature designed to keep foods at serving temperature.
          2. When ready to serve, turn the warmer zone OFF. The warmer zone will remain hot until the hot surface indicator light turns off.

           

        • How do I use the meat probe?

           

          A meat probe works best with foods such as roasts, hams and poultry. The meat probe helps to ensure the internal food temperature reaches the desired "target" temperature. When the meat probe is active, it will display the internal food temperature, eliminating the need for any guesswork. To use the meat probe:

            1. Insert the probe into the food and place the food on the desired oven rack.
            2. Plug the connector end of the probe all the way into the probe receptacle while the oven is still cool. The receptacle is located on the upper left front part of the oven wall.
            3. When the probe is detected, an acceptance tone will sound, and icon will illuminate on the oven display.
            4. A meat probe does not accompany all models so you may want to refer to your
          Owner’s Manual
            for additional information.

           

        • What do the indicator lights on my range mean?

           

          Your appliance may be equipped with 2 different types of surface indicator lights - the element on indicator light and/or the hot surface indicator light. The element on indicator light is usually located on the display panel and will illuminate when a surface element is turned ON. A quick glance at this indicator light after cooking is an easy way to be sure ALL surface controls are turned OFF. The hot surface indicator light is usually located on the display panel and will illuminate when any surface cooking area heats up and will remain on until the glass cooktop has cooled to a moderate level. For more information, review the “Before You Call” section of your Owner’s Manual if you are experiencing any issues with your indicator lights.

           

        • When and how do I use steam clean?

           

          The Steam Clean feature (not applicable on all models) offers a chemical free and time saving method to assist in the routine cleaning of light soils on the oven bottom. For heavier baked on soils, we recommend using the Self Clean feature. If your appliance is equipped with the Steam Clean feature, your Owner’s Manual will provide important information. To set a Steam Clean cycle:

          1. Remove all racks and oven accessories.
          2. Scrape or wipe loose debris and grease from the oven bottom.
          3. Pour 1 cup of water onto the oven bottom and close the oven door. (Image available in Owner’s manual)
          4. Press Steam Clean.
          5. Press either the up or down arrow to activate. “St Cn” will appear in your range display.
          6. The time remaining in the Steam Clean cycle is shown in the display. Do not open the door during this team. If door is open while in steam clean (d-O) will appear in the display. Opening the door during Steam Clean will prevent the water from reaching the temperature needed to clean.
          7. Some condensation or water vapor may appear close to the oven vent or oven door glass during the cycle and this is normal.
          8. When the steam clean cycle is complete, an alert will sound and the END message will show in the display. Press OFF to return to the clock.
          9. Take care opening the door when the steam clean is finished. Stand to the side of the oven out of the way of escaping vapor.
          10. Wipe oven cavity and bottom immediately after the cycle is complete. You may want to place a paper towel or cloth in front of the oven to capture any water that may spill while wiping. Your oven door gasket may become damp but do not wipe dry.
          11. Press OFF to stop Steam cleaning at any time during the cycle.

           

        • Why does my surface element appear to go on and off on my ceramic glass cooktop?

           

          Radiant elements have a limiter that allows the element to cycle ON and OFF, even on the HI setting. Cycling at the HI setting is normal and will occur more often if the cookware is too small for the radiant element or if the cookware bottom is not flat. The element will retain enough heat to provide a uniform and consistent heat during the off cycle. For more information, review the “Before You Call” section of your Owner’s Manual if you are experiencing any issues with your surface elements.

           

Gas Range FAQs

        • What is convection?

           

          The convect feature uses a fan to circulate the oven's heat uniformly around the oven. This improved heat distribution allows for fast, even cooking and browning results. Convect provides better results when baking on multiple oven racks. Most foods cooked with a bake setting will cook faster and more evenly when using convection features.

          Convection is not available on all models

           

        • What is Convection Convert?

           

          Convection Convert automatically converts a standard baking recipe for convection baking. Convection Convert may only be used with a convection bake cooking mode. Because convection baking generally cooks food faster than normal baking, food items should be checked for doneness before the suggested normal recipe cook times. Convection Convert is not available on all models

           

        • How do I use Convection Bake?

           

          For Convection Bake, It is recommended to preheat the oven before baking food such as cookies, biscuits and breads. You will want to reduce the oven temperature by 25 degrees from the recipe's recommended oven temperature. You can then follow the remainder of the recipe's instructions using the minimum cooking time. Please reference your Owner’s Manual for recommended rack positions when using multiple racks or for more information. To set the oven for Convection Bake:

          1. Arrange the interior racks.
          2. Turn the oven mode selector to CONVECT BAKE.
          3. Select the desired oven temperature.
          4. Once the oven reaches the desired temperature, the oven will sound a chime indicating the food items can be placed in the oven.

          Convection bake is not available on all models.

           

        • How do I use Convection Roast?

           

          Convection Roast is best for cooking tender cuts of beef, lamb, pork, and poultry. Use this mode when cooking speed is desired. Convection roasting gently browns the exterior and seals in the juices. For Convection Roast: Preheating is not necessary when roasting foods using Convect Roast. Since Convect Roast cooks faster, reduce cook times by 25% from the recommended time on your recipe. You will need to check your food at that time and determine if additional time is needed. It is recommended that you do not cover foods when dry roasting since this may prevent the meat from browning properly. To set the oven for CONVECT ROAST:

          1. Place meat on roasting rack and place in oven.
          2. Turn the oven mode selector to CONVECT ROAST.
          3. Turn temperature selector to desired roasting temperature. Please reference your Owner’s Manual for additional convection roasting tips and information.

          Convection Roast is not available on all models

           

        • What should I do if some or all of my burners are not lighting?

           

          There are several steps you can try to resolve this issue. For more information, review the “Before You Call” section of your Owner’s Manual. Check the following:

          • Surface control knob is set to the “lite” position.
          • Burner caps are not missing and are properly seated – Be sure that all burner caps are seated firmly and rest level on top of the burner heads. See your Owner’s Manual for more information on correct placement.
          • Burner ports are not clogged – You may have some food debris hindering gas flow. For proper gas flow it may be necessary to clean the burner head and slots. Instructions are provided in your Owner’s Manual.
          • Power cord is not disconnected.

           

        • What should I do if my gas flames are uneven or too high?

           

          There are several steps you can try to resolve this issue. For more information, review the “Before You Call” section of your Owner’s Manual. Check the following:

          • Burner caps are seated properly.
          • Moisture may be present after cleaning.
          • Burner slots or ports are not clogged.
          • Surface knob may be set too high.

           

        • How do I use a griddle with my gas range/cooktop?

           

          You can place either side of the griddle centered over the left side of the gas burners. Preheat the griddle for 5 minutes on the medium to medium-low setting. Slow preheat ensures even heat distribution during the cooking process. DO NOT preheat the griddle on HI setting. Preheating on HI setting may warp the griddle and prevent even heat distribution.

           

        • How can I clean my range grates?

           

          If you have cast iron grates, follow these steps:

          1. Wash the grates in the dishwasher.
          2. Coat the grates with a thin layer of cooking oil.
          3. Bake the grates in the oven on 350˚F for 10 minutes.

           

          If you have porcelain-coated grates, simply place them in the dishwasher and coat any unfinished areas with a thin layer of cooking oil after washing.

           

Induction Range FAQs

    • What are the benefits of Induction?

       

      Induction cooking directly heats the pan; heating will only begin when cookware is properly placed on the cooking zones. Fast and efficient - Induction cooking zones heat faster and use less energy. Induction power levels are quick to boil and they are efficient when simmering. A cooler cooktop - A unique feature of the induction cooking zones is, whether it is turned on or off, the cooking zones remain cooler than radiant type elements. Virtually no wasted heat is produced since the heat begins with the presence of cookware. Easy cleanups - The cooler cooking zones make cleanup easier. Spills resist sticking or burning so they wipe up easily. Magnetic detector - The cooking zone has a sensor that automatically detects whether cookware is magnetic. This will reduce accidental “turn-ons.” Pan size detection - The pan size recognition sensor automatically detects and adapts the induction cooking zones to the pan sizes in use for consistent, more even cooking. More responsive - Induction cooking zones are more responsive than their electric or gas counterparts because only the pan heats. This type of cooking heats easier and will be just as responsive when reducing to a simmer.

       

    • I am a new owner of an Induction Range and would like a Quick Start Guide

       

      Induction Quick Start Guide

      *Display may vary by model

       

    • What type of cookware do I use with Induction?

       

      For the best possible surface cooking results, it is recommended to only use high quality heavy gauge cookware on the induction cooking zones. Be sure to follow all the manufacturer’s recommendations when using cookware made for induction cooking. To check if the cookware base material is suitable, use a magnet to test. If a magnet sticks to the bottom of the cookware, the material type is correct. The most common induction cookware types available are:

      • Stainless steel - Generally excellent for induction cooking plus it is durable, easy to clean and resists staining. However, it is important to note that not all stainless steel is magnetic.
      • Cast iron - Good for induction cooking. Cooks evenly. Do not slide cast iron cookware on cooktop. Cast iron cookware with a rough surface will scratch ceramic cooktop.
      • Porcelain-enamel coated metals - Heating characteristics will vary depending on quality of base material. Porcelain-enamel coating must be smooth to avoid scratching the ceramic cooktop. For more information or tips on cookware, visit your Owner’s Manual.

       

    • Is it normal to hear a humming sound when using my induction cooktop surface?

       

      The magnetic field over the induction cooking zone may cause cookware to vibrate, creating a slight buzzing or humming noise. These sounds are not unusual, especially at high settings.

       

    • How do I know what power level to use on my induction cooktop surface?

       

      If you were accustom to using Low, Medium or High settings, we want help you become familiar with the settings on your Induction range. Here is a quick easy guideto help you but feel free to refer to your Owner’s Manual for more information and tips.

       

    • Can I "mute" the audible tones on my appliance?

       

      The option to silent audible tones may not be applicable on all models so you want to check your Owner’s Manual. For applicable models - When selecting a function on your display, an audible tone is heard each time a key is pressed. If you desire, the display can be programmed for silent operation. To set the controls for silent operation:

      • Press and hold Start Time for 6 seconds. The display will beep once and then you can release the key.
      • The controls are now set for silent operation.

      To return your audible tones to normal operation:

      • Press and hold Start Time again for 6 seconds until the display beeps once and then you release the key.
      • The controls are now set for audible operation.

       

    • What does it mean if my display shows A – (dash)?

       

      The cooktop is locked. To cancel the oven Lock feature, press OFF and hold for 6 seconds. The control will unlock the oven door and resume normal operations.