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If you are experiencing freezing in your crisper drawers, you may want to keep in mind that air from the freezer moving to the fresh food compartment through the damper could result in freezing temperatures in the crisper drawers if the unit has not be in use for an extended period of time.
Once the refrigerator is used more frequently, this issue should resolve itself. If not, slightly increase the humidity setting.
NOTE: Lower humidity conditions may result in freezing in your crisper drawers. Try adjusting the humidity control for more air flow. If you have any questions, please contact us.