Frigidaire Affinity High Efficiency Top Load Washer

27" W x 29" D x 43" H
fahe4044mw

This is a discontinued product

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Complete Owner's Guide

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FAQs

  • Where can I find my washer’s model and serial number?

    The model number and serial number are located on a sticker that you’ll see in the interior space of the unit when the door is open, depending on the model.

    Don’t forget to register your Frigidaire product. Once you have registered, you will receive useful information including easy access to your warranty and product care tips.

    Download the Complete Owner’s Guide on the Owner Support page for additional information on your product.  

  • What are the benefits of registering my Frigidaire products?

    Once you have registered, you will receive useful information including easy access to your warranty and product care tips.

    To register your product you will need your model and serial number, which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information.

    You can also send your product registration card in the mail. If you have any questions, please contact Frigidaire at 1-800-374-4432.

  • What type of detergent should I use with my Frigidaire Front Load Washer?

    Frigidaire recommends using a High-efficiency (HE) detergent for front load washers. HE detergents are designed for front load washers like ours, which use lower water levels. They are also formulated to reduce soap suds and ensure proper cleaning.

    Non-HE detergents may cause excessive generation of soap suds and result in detergent residue on your clothing at the end of the cycle.

    Always refer to your detergent manufacturer’s instructions for the proper dosage.  Do not fill any compartments in your dispenser beyond the maximum amount line.

    We do not recommend the use of detergent pods with our front load washers.  We are unable to guarantee the pod will dissolve at the correct time during the wash cycle to ensure proper cleaning performance. If pods are used, please place the pod directly into the washer drum BEFORE placing laundry into the unit. This will help mix the detergent into the water. Do not place the pod in the detergent drawer as the gel coating may cause the detergent drawer to become clogged.

  • How do I select my options?

    Some Frigidaire Front Load Washers come with a variety of wash options. You can refer to your Complete Owner’s Guide for more information.

  • What may cause my washer to vibrate?

    If your washer is vibrating, it may be due to installation issues related to one of the following:

      • The washer needs to be resting firmly on the floor. The washer must be level (both front to back and side to side), with each washer leg placed solidly on the floor. You can adjust the leveling legs by turning the legs slightly in or out until the washer is set solidly on the floor, then tighten the lock nuts. For maximum stability, leveling legs should not extend more than one-half inch below the washer bottom.
      • The washer needs to be installed on a sturdy, hard floor. It is not recommended that you install the washer on carpeting.
      • Shipping materials may not have been removed during the installation. You may refer to your Installation Instructions to remove five Shipping bolts, four plastic “P” clamps, one white spacer and four black spacers from the back of the washer. Make sure the Styrofoam shipping blocks have been removed from the bottom of the washer.
      • The load may be off balance. Shut off the water, wait for the safety lock to release on the door, and redistribute the clothes evenly in the washer. If the load remains out of balance, simply add one or two similar items to the load and restart the washer.

    If you are unable to resolve an issue or need more information, please contact us.

  • Is it normal for my washer to make sounds or noises?

    It is normal for a heavy wash load to occasionally produce a thumping sound at the beginning of the Spin cycle. Belt buckles or other metal fasteners on items being washed may cause rattling or clanking sounds, too. You can fasten these items or turn garments inside out to reduce the sounds. 

    Rattling or clanking may also be caused by foreign objects (such as coins) in the drum. If you think this is the cause, stop the washer and check for any objects in the drum. If none are present and the sound continues, we recommend running an empty load to see if the noise persists. This will allow you to determine if the noise is coming from the unit or an article that was being washed. If the noise is still present during the empty load, please contact us.

  • What should I do if my washer does not start?

    If your washer does not start, check the following:

    • Make sure you have not unintentionally activated the Delay Start option
    • The wash cycle might be in a pause stage. This is normal, a pause occurs between the Wash and Spin cycles, with a longer pause occurring during the Soak cycle. With front load washers, normal pauses also occur as part of the reverse tumbling action. If the light next to the Start/Pause button is flashing, this may be an indication that the unit is paused. Press the Start/Pause button again to resume the cycle.
    • The power cord may not be plugged in or the connection may be loose. Check that your washer’s plug fits tightly into the wall outlet. Note: Do not use an extension cord. The power to the washer may be greatly reduced and not allow your washer to perform properly.
    • The door may not be closed. For your safety, the washer will not operate when the door is not closed properly.
    • The water valves must be turned on and water available to the unit.
    • Ensure the water pressure in your house is high enough for the unit to operate properly.
    • A fuse may be blown in your home, or a circuit breaker tripped. If this is the case, reset the circuit breaker or replace the fuse (but do not increase the fuse capacity). If you have an overloaded circuit, please contact a qualified electrician.

    If you are unable to resolve an issue or need more information, please contact us.

  • My washer’s water level does not cover my laundry load. Is this normal?

    Your Frigidaire Front Load washer will automatically determine the proper water level for each load, you don’t have to do anything to adjust it. Because this type of washer is water efficient, it’s normal for the water level to always be below the bottom of the door.

    Frigidaire Front Load washers are designed to both maximize water usage and the cleaning of your laundry. You will notice significantly less water usage in your front load washer than you are used to seeing in other units, especially top-load washers. The addition of extra water may actually result in your laundry not being cleaned as well. Tumbling action and recirculating pumps help distribute the water and detergent to clean your laundry more efficiently.

    If you are unable to resolve an issue or need more information, please contact us.

  • If water is entering my washer but it’s not filling up, what should I do?

    If water is flowing into your washer, but the drum does not fill, it might be because of one of the following reasons:

    • Water pressure.Your washer needs sufficient water pressure to fill. Depending on the water pressure in your home, which varies, you may want to avoid excessive water use elsewhere in your home while the washer is filling.
    • The drain standpipe length.To prevent siphoning off of incoming water, the standpipe cannot be too short; it must be at least 24 inches high.
    • The drain hose fit.If the drain hose fits too tightly in the standpipe, siphoning could result. Be sure there is a gap between the drain hose and the standpipe, and that the standpipe is at least 1¼ inches in diameter.
    • The drain hose pushed too far down the standpipe.The drain hose should be securely inserted into the standpipe, but not so far down that it reaches the trap area of the standpipe plumbing.

    If you have additional questions please refer to your Installation Instructions or you may contact us.

  • What should I do if my washer is not spinning?

    If your load is out of balance, it may prevent the washer from spinning. Rearrange the items in your load to allow proper spinning, possibly adding one or two similar items to help balance the load.

    A If the load is comprised of items that cannot be distributed around the drum, such as a single pillow or stuffed animal, the washer will not spin. Additional items will need to be added to the unit to better balance the weight of the load.

    A If you are unable to resolve an issue or need more information, please contact us.

  • What should I do if my washer is draining slowly?

    If your washer is draining water slowly, check the following:

    • The drain hose. If it’s kinked, straighten it to improve water flow to the drain.
    • The drain. Be sure it’s clear and not clogged. (It needs to be able to eliminate 17 gallons of water per minute.)
    • The height of the standpipe. It cannot be more than 96 inches high.
    • The drain hose seal. If the drain hose has been taped (or sealed) into the standpipe, the seal should not be completely tight because the standpipe requires air for proper draining. If necessary, remove some of the tape on the seal to make an air path.
    • The drain hose fit. If it fits too tightly in the standpipe, create an air gap between the drain hose and the standpipe for proper draining. The standpipe needs to be at least 1 ¼ inches in diameter.
    • The amount of detergent. Using too much detergent can also inhibit draining.
    • The pump. It’s possible that your pump may be clogged. If you suspect this is the case, please call your authorized servicer.

  • What should I do if my washer is leaking water?

    If water is leaking from your washer, check the list below:

    • Is the drain clogged? If so, it will need to be cleaned; you may need to contact a plumber.
    • Is the drain hose restricted or out of the standpipe? If it is out of the standpipe, you will need to secure it. You can do this by bending the end to form a hook, placing the hooked end into the standpipe, and tying the hose to the standpipe or a faucet with a cable tie (one was supplied with the washer), strong filament tape or duct tape.
    • Are the fill-hose connections loose or cross-threaded at the faucet or washer? Check by realigning the threads, make sure that the rubber sealing washers are in good shape and seated properly, and tighten the hose connections. If they are loose, you might need to reinstall or replace the rubber sealing washers.
    • Are you using a non-HE detergent or too much detergent or do you have soft water? Using a non-HE detergent or using too much detergent in soft water can cause suds to overflow the washer. This may seem like a leak if the suds flow or drip onto the floor. To avoid this, use an HE detergent, and reduce the amount of detergent you use if your water is soft.

    If you are unable to resolve an issue or need more information, please contact us.

  • What should I do if the door of my washer won’t open?

    For your safety, the lid of a top load washer cannot be opened during the spin cycle. To open it, simply stop the washer and wait 1 to 3 minutes for the safety lock to open. 

    On a front load washer, the door will be locked during the entire wash cycle. Before tumbling starts, you can stop the washer and then wait for the water to drain off the window before opening the door. To open the door during the spin cycle, stop the washer and wait 1 to 3 minutes for the lock to release—do not force the door open.

Specifications

General Specifications

  • Adjustable Leveling Legs: 4 Adjustable
  • Product Weight (lbs): 171
  • Power Type: Electric
  • Size: N/A
  • Installation Type: Free-Standing
  • Collection: Frigidaire Affinity

Options

  • Add Steam: No
  • Allergy: No
  • Clean Washer: No
  • Energy Saver: Yes
  • Extended Spin: No
  • Freshwater Rinse: Yes
  • Light: No
  • Max Fill: No
  • Prewash: No
  • Stain Clean: No
  • Stain Pretreat: No

Washer: Specifications

  • Bleach Dispenser: Yes
  • Detergent Dispenser: No
  • Drum Light: Yes
  • Drum Material: Polypropylene
  • Fabric Softener Dispenser: Yes
  • Internal Water Heater: No
  • Maximum Spin Speed (RPM): 800
  • Prewash Detergent Dispenser: No
  • Stay Fresh Antimicrobial Seal: No
  • Stay Fresh Door Seal: No

Energy Data

  • kWh/year: 171
  • Modified Energy Factor: 2.04
  • Water Factor: 5.5
  • Water Usage/Year: 7255

Certifications & Approvals

  • CEE Tier: 1
  • ENERGY STAR® Certified: Yes
  • NSF® Certified: No

Washer: Soil Level Selections

  • Extra Light Soil: Yes
  • Heavy Soil: Yes
  • Light Soil: Yes
  • Normal Soil: Yes

Exterior Dimensions

  • Depth: 29"
  • Height: 43"
  • Width: 27"

Accessories

  • Drain Hose Extension Kit: Optional order item no. 137098000
  • Mobile Home Installation Kit: Optional order item no. 137067200

Washer: Specialty Cycles

  • Active Wear: No
  • Jeans: Yes
  • Kids Wear: Yes
  • Pet Beds: No
  • Quick Sanitize: No
  • Stuffed Animals: No

Temperature Settings

  • Automatic Temperature Control: Yes
  • Cold: Yes
  • Cold Water Clean: Yes
  • Cool: Yes
  • Hot: Yes
  • Sanitize: No
  • Warm: Yes

Electrical Specifications

  • Amps @ 120 Volts: 4
  • Connected Load (kW Rating) @ 120V: 0.295
  • Minimum Circuit Required (Amps): 15A
  • Power Supply Connection Location: Left Rear Top
  • Voltage Rating: 120V 60Hz
  • Watts: 295

Washer: Cycles

  • Allergen: No
  • Bedding: Yes
  • Casual: Yes
  • Comforter: Yes
  • Delicates: Yes
  • Hand Wash: No
  • Heavy: Yes
  • Heavy/Bulky: No
  • Normal: Yes
  • Presoak: Yes
  • Quick Cycle: Yes
  • Rinse & Spin: Yes
  • Spin Only: No
  • Whitest Whites: Yes

Controls

  • Control Lock: Yes
  • Cycle Status Lights: 5 - Sensing / Add-a-Garment / Wash / Final Spin / Clean
  • Time Remaining Indicator: Yes
  • Start/Pause/Cancel Function: Push Knob to Start / Push Knob to Pause / Push and Hold Knob to Cancel

Exterior Specifications

  • Cabinet Color: White
  • Console Color: Silver
  • Door Lock Light: No
  • Door Style: Affinity Top Load with Glass
  • Knob Button Switch Color: White
  • Lens Ring: N/A

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