Frigidaire Front Load washers offer many benefits:

• Front load washers have no center agitator and rely on tumble action to wash gently and rinse completely. This tumble action helps your clothes feel fresher and last longer.
• Front load washers save energy and water by automatically sensing the exact amount of water your laundry load requires and adjusting the water level accordingly.
• The installation options for front load washers are more flexible than standard top-load units to better suit the style of your home and lifestyle. Most models have reversible doors and can be stacked.  You can also create a more ergonomically friendly space by installing pedestal drawers.

The model number and serial number are located on a sticker that you’ll see in the interior space of the unit when the door is open, depending on the model.

Don’t forget to register your Frigidaire product. Once you have registered, you will receive useful information including easy access to your warranty and product care tips.

Download the Complete Owner’s Guide on the Owner Support page for additional information on your product.  

Once you have registered, you will receive useful information including easy access to your warranty and product care tips.

To register your product you will need your model and serial number, which can be located on the inside of the door or door well, depending on the model. You will also need to provide the date of purchase as shown on your receipt. It’s always a good idea to save this information.

You can also send your product registration card in the mail. If you have any questions, please contact Frigidaire at 1-800-374-4432.

Frigidaire Pedestal Drawers can help you organize your entire laundry room. They’re perfect for storing laundry supplies, extra towels, cleaning supplies and more. They can also ensure your washer is at the optimal height for loading and unloading.

If pedestal drawers won’t work in your laundry room, you may also consider using a stacking kit.

If your unit has reversible doors, it will be listed as a feature on our website. Or you can check your model here or find it in your Installation Guide, which is also available online.

Products that are Energy Star® qualified are equivalent to or better than standard products, with one important difference: They use less energy. To earn the Energy Star rating, products must meet strict energy criteria set by the U.S. Environmental Protection Agency or the U.S. Department of Energy. These products can help lower your electricity bill and protect the environment by reducing harmful emissions from power plants, as well as providing all the features and quality you expect.

When shopping for an appliance, it’s easy to recognize the Energy Star label that identifies qualified products. This label signifies that the product passed stringent standards set by the U.S. Department of Energy. Additionally, manufacturers are required to display their product’s test results on the Energy Star label. The label will tell you about the product’s efficiency level, including approximately how much energy the appliance uses, its average annual operating cost, and how its energy use compares with that of similar products.

For optimal care of your washer, please refer to the guidelines included in your Complete Owner's Guide. However, here are some quick tips:

• Promptly remove finished loads.
• Clean the top and sides of the washer with a damp cloth or mild soap and water. Be sure to avoid hard, gritty or abrasive cleansers.
• When possible, crack the door open when your washer is not in use to keep it fresh.
• When washing heavily soiled items, shake or brush off excess dirt and sand before putting them in the washer. If any dirt remains in the drum after washing, wipe it with a non-abrasive cleaner, then rinse.

Most models have a System Clean Cycle or Clean Washer Cycle and will automatically prompt you to run the cycle every 50 wash cycles. This feature uses hot water and two rinses to remove any odor-causing residue in your washer. Your Complete Owner’s Guide will provide more information.

Frigidaire recommends using a High-efficiency (HE) detergent for front load washers. HE detergents are designed for front load washers like ours, which use lower water levels. They are also formulated to reduce soap suds and ensure proper cleaning.

Non-HE detergents may cause excessive generation of soap suds and result in detergent residue on your clothing at the end of the cycle.

Always refer to your detergent manufacturer’s instructions for the proper dosage.  Do not fill any compartments in your dispenser beyond the maximum amount line.

We do not recommend the use of detergent pods with our front load washers.  We are unable to guarantee the pod will dissolve at the correct time during the wash cycle to ensure proper cleaning performance. If pods are used, please place the pod directly into the washer drum BEFORE placing laundry into the unit. This will help mix the detergent into the water. Do not place the pod in the detergent drawer as the gel coating may cause the detergent drawer to become clogged.

Based on your detergent choice, here are some helpful tips:

Liquid:  Add the recommended amount of a high-efficiency liquid detergent to the Main Wash – Liquid Only cup.  Do not exceed the MAX fill line.

Powder:  To use a high-efficiency powder detergent, remove the Main Wash – Liquid Only cup and add the powder directly to the Main Wash detergent chamber.  It’s important to save the liquid cup insert in case you need it for future use.

Pods:  Place the pod directly into the washer drum BEFORE placing laundry into the unit. 

NOTE:  We do not recommend the use of detergent pods with our front load washers.  We are unable to guarantee the pod will dissolve at the correct time during the wash cycle to ensure proper cleaning performance.

Liquid Bleach: If desired, add liquid chlorine bleach to the chamber labeled Liquid Bleach.

Liquid Fabric Softener: If desired, pour the recommended amount of liquid fabric softener into the chamber labeled Fabric Softener.

Stain Additives: For heavily soiled or stained loads, select a Stain option and add the recommended amount of detergent or stain additive to the Pre-Wash chamber. See Cycle Options in your Complete Owner’s Guidefor more information about the Stain options for your model.

NOTE: Always refer to your detergent manufacturer instructions for the proper dosage. Do not fill any compartments in your dispenser beyond the maximum amount line.

Some Frigidaire Front Load Washers come with a variety of wash options. You can refer to your Complete Owner’s Guide for more information.

When choosing a water temperature, these are the basic points to consider:

• Hot water cleans most effectively, but it shouldn’t be used for all items.
• Warm water can be used for most normally soiled loads.
• Cold water  is recommended for lightly soiled or brightly colored or dark items.

To compensate for a cooler wash, it may be necessary to soak or prewash heavily soiled items, increase wash time, or use additional laundry products to boost the detergent’s cleaning power. Your Complete Owner's Guide will provide more information and helpful tips.

To protect your fabrics, not all temperatures are available with every cycle. If a temperature is not appropriate for the cycle, it cannot be selected.

All wash water temperatures are automatically regulated to maximize detergent effectiveness and improve washing performance. The water temperature can be affected by a variety of factors, including the water heater setting and its distance from the washer, water usage in other parts of the home, and seasonally low ground water temperature in some geographic areas.

To increase the water temperature for your washer, look into the following:

• Water heater setting. It is recommended that you set your water heater to 120 degrees or higher to ensure proper performance.
• Hot water usage elsewhere in the home. Your hot water heater may not be able to supply enough hot water for simultaneous, multiple uses. Depending on the capacity of your water heater, you may need to avoid using hot water elsewhere before or during the use of your washer.
• Distance between your water heater and washer. It’s possible that water may cool as it moves through the pipes from your water heater to the washer. Try opening the hot water faucet at a nearby sink to drain cool water from the pipes before starting the washer.
• ENERGY STAR® appliances. Energy-saving washers have controls that supply lower temperature warm water as a means to save energy and money. These water temperatures may seem cooler than what you were used to in older, high-energy use machines; however, the washer is performing properly.

If your washer is vibrating, it may be due to installation issues related to one of the following:

• The washer needs to be resting firmly on the floor. The washer must be level (both front to back and side to side), with each washer leg placed solidly on the floor. You can adjust the leveling legs by turning the legs slightly in or out until the washer is set solidly on the floor, then tighten the lock nuts. For maximum stability, leveling legs should not extend more than one-half inch below the washer bottom.
• The washer needs to be installed on a sturdy, hard floor. It is not recommended that you install the washer on carpeting.
• Shipping materials may not have been removed during the installation. You may refer to your Installation Instructions to remove five Shipping bolts, four plastic “P” clamps, one white spacer and four black spacers from the back of the washer. Make sure the Styrofoam shipping blocks have been removed from the bottom of the washer.
• The load may be off balance. Shut off the water, wait for the safety lock to release on the door, and redistribute the clothes evenly in the washer. If the load remains out of balance, simply add one or two similar items to the load and restart the washer.

If you are unable to resolve an issue or need more information, please contact us.

It is normal for a heavy wash load to occasionally produce a thumping sound at the beginning of the Spin cycle. Belt buckles or other metal fasteners on items being washed may cause rattling or clanking sounds, too. You can fasten these items or turn garments inside out to reduce the sounds. 

Rattling or clanking may also be caused by foreign objects (such as coins) in the drum. If you think this is the cause, stop the washer and check for any objects in the drum. If none are present and the sound continues, we recommend running an empty load to see if the noise persists. This will allow you to determine if the noise is coming from the unit or an article that was being washed. If the noise is still present during the empty load, please contact us.

If your washer does not start, check the following:

• Make sure you have not unintentionally activated the Delay Start option
• The wash cycle might be in a pause stage. This is normal, a pause occurs between the Wash and Spin cycles, with a longer pause occurring during the Soak cycle. With front load washers, normal pauses also occur as part of the reverse tumbling action. If the light next to the Start/Pause button is flashing, this may be an indication that the unit is paused. Press the Start/Pause button again to resume the cycle.
• The power cord may not be plugged in or the connection may be loose. Check that your washer’s plug fits tightly into the wall outlet. Note: Do not use an extension cord. The power to the washer may be greatly reduced and not allow your washer to perform properly.
• The door may not be closed. For your safety, the washer will not operate when the door is not closed properly.
• The water valves must be turned on and water available to the unit.
• Ensure the water pressure in your house is high enough for the unit to operate properly.
• A fuse may be blown in your home, or a circuit breaker tripped. If this is the case, reset the circuit breaker or replace the fuse (but do not increase the fuse capacity). If you have an overloaded circuit, please contact a qualified electrician.

If you are unable to resolve an issue or need more information, please contact us.

Your Frigidaire Front Load washer will automatically determine the proper water level for each load, you don’t have to do anything to adjust it. Because this type of washer is water efficient, it’s normal for the water level to always be below the bottom of the door.

Frigidaire Front Load washers are designed to both maximize water usage and the cleaning of your laundry. You will notice significantly less water usage in your front load washer than you are used to seeing in other units, especially top-load washers. The addition of extra water may actually result in your laundry not being cleaned as well. Tumbling action and recirculating pumps help distribute the water and detergent to clean your laundry more efficiently.

If you are unable to resolve an issue or need more information, please contact us.

If water is flowing into your washer, but the drum does not fill, it might be because of one of the following reasons:

• Water pressure.Your washer needs sufficient water pressure to fill. Depending on the water pressure in your home, which varies, you may want to avoid excessive water use elsewhere in your home while the washer is filling.
• The drain standpipe length.To prevent siphoning off of incoming water, the standpipe cannot be too short; it must be at least 24 inches high.
• The drain hose fit.If the drain hose fits too tightly in the standpipe, siphoning could result. Be sure there is a gap between the drain hose and the standpipe, and that the standpipe is at least 1¼ inches in diameter.
• The drain hose pushed too far down the standpipe.The drain hose should be securely inserted into the standpipe, but not so far down that it reaches the trap area of the standpipe plumbing.

If you have additional questions please refer to your Installation Instructions or you may contact us.

If water is flowing into your washer slowly or isn’t flowing in at all, you might find a solution by checking the following:

• Hot and cold water faucets. Be sure that your water supply faucets are completely open.
• Water-fill hoses. Check your water hoses to see if they might be kinked. If so, simply straighten the hoses.
• Water pressure. Your washer needs sufficient water pressure to fill. You might want to avoid running too much water elsewhere in your home while the washer is filling.
• Water supply. Turn on another faucet in your home to check the water supply in your area. You may need to wait until your water supply and pressure increase before running your washer.
• The washer door or lid. Make sure the lid or door of your Front Load washer is completely latched. For your safety, the door must be fully closed for the washer to operate.
• The dispenser drawer. Check to see that the dispenser drawer on your Front Load washer is completely closed.
• The filter on the water valve. If the filter screens on your water valve are clogged, turn off your water faucets and remove the hoses from the water valve connections. Clean the filter screens then reconnect the hoses and turn on the water. Check for any leaks at the connections and tighten if necessary.

If you are unable to resolve an issue or need more information, please contact us.

Yes, it is normal for a small amount of water to remain in the dispenser drawer. This is a result of the siphoning action and part of the operation of the washer. If you like, you can simply remove the dispenser drawer and empty the water. Don’t forget to regularly clean your dispenser drawer to prevent clogs and buildup.For more information, please refer to your Complete Owner’s Guide in the Care and Cleaning section.

If you are unable to resolve an issue or need more information, please contact us.

If your clothes seem wetter than they should be after the Spin cycle, please check the following:

• The drain hose should be straight and unclogged. It should be securely inserted into the standpipe, but not so far in that it reaches the trap area of the standpipe plumbing. Inserting the drain hose too far can cause water from the drain to slowly siphon back into the washer. Your Installation Instructions can provide further information on this matter.
• The load might be too small. If so, add a few similar items.
• The load might be too big. The drum of our washer should not be tightly packed with clothes (door should close easily).
• If this doesn’t happen often, select the Rinse and Spin cycle and deselect Extra Rinse as an option. This will allow the washer to perform only the Spin cycle on the load.

If you are unable to resolve an issue or need more information, please contact us.

If your load is out of balance, it may prevent the washer from spinning. Rearrange the items in your load to allow proper spinning, possibly adding one or two similar items to help balance the load.

A If the load is comprised of items that cannot be distributed around the drum, such as a single pillow or stuffed animal, the washer will not spin. Additional items will need to be added to the unit to better balance the weight of the load.

A If you are unable to resolve an issue or need more information, please contact us.

If your washer is draining water slowly, check the following:

• The drain hose. If it’s kinked, straighten it to improve water flow to the drain.
• The drain. Be sure it’s clear and not clogged. (It needs to be able to eliminate 17 gallons of water per minute.)
• The height of the standpipe. It cannot be more than 96 inches high.
• The drain hose seal. If the drain hose has been taped (or sealed) into the standpipe, the seal should not be completely tight because the standpipe requires air for proper draining. If necessary, remove some of the tape on the seal to make an air path.
• The drain hose fit. If it fits too tightly in the standpipe, create an air gap between the drain hose and the standpipe for proper draining. The standpipe needs to be at least 1 ¼ inches in diameter.
• The amount of detergent. Using too much detergent can also inhibit draining.
• The pump. It’s possible that your pump may be clogged. If you suspect this is the case, please call your authorized servicer.

If water is leaking from your washer, check the list below:

• Is the drain clogged? If so, it will need to be cleaned; you may need to contact a plumber.
• Is the drain hose restricted or out of the standpipe? If it is out of the standpipe, you will need to secure it. You can do this by bending the end to form a hook, placing the hooked end into the standpipe, and tying the hose to the standpipe or a faucet with a cable tie (one was supplied with the washer), strong filament tape or duct tape.
• Are the fill-hose connections loose or cross-threaded at the faucet or washer? Check by realigning the threads, make sure that the rubber sealing washers are in good shape and seated properly, and tighten the hose connections. If they are loose, you might need to reinstall or replace the rubber sealing washers.
• Are you using a non-HE detergent or too much detergent or do you have soft water? Using a non-HE detergent or using too much detergent in soft water can cause suds to overflow the washer. This may seem like a leak if the suds flow or drip onto the floor. To avoid this, use an HE detergent, and reduce the amount of detergent you use if your water is soft.

If you are unable to resolve an issue or need more information, please contact us.

For your safety, the lid of a top load washer cannot be opened during the spin cycle. To open it, simply stop the washer and wait 1 to 3 minutes for the safety lock to open. 

On a front load washer, the door will be locked during the entire wash cycle. Before tumbling starts, you can stop the washer and then wait for the water to drain off the window before opening the door. To open the door during the spin cycle, stop the washer and wait 1 to 3 minutes for the lock to release—do not force the door open.

For your safety, your washer’s door will be locked during the entire Wash cycle. However, if you need to add a forgotten item to the washer anytime during the wash portion of the cycle, press Pause. The door will then unlock as long as the water level is safely below the door opening. When the door unlocks, open the door, add the item, close the door and press Start to resume the cycle. To stop the cycle, press Cancel.

NOTE: If the cycle is interrupted during the Spin cycle, the door will not release until the tub has stopped spinning. DO NOT force the door open.

If the water level is at or above the bottom of the door, to prevent water spilling on your floor the door will remain locked even if the cycle is paused or cancelled. To drain the unit, cancel the cycle and select the Rinse and Spin cycle, then select No Spin as the spin speed and deselect the Extra Rinse option. This will prompt the washer to simply drain the water from the drum, and then the cycle will end. Once the cycle is completed (in a couple of minutes), the door will unlock.

A number of things can increase the amount of suds produced when you wash a load of laundry, including:

• Detergent amount. For optimum results, follow directions for the recommended amount of detergent, with adjustments for type and amount of soil, load size, and water hardness and temperature.
• Soft water. You need less detergent when the water supply is naturally soft, or chemically or mechanically softened.
• Detergent type. Your detergent should be compatible with your washer type. High efficiency (HE) detergents are recommended for Front Load Washers, and are formulated to reduce suds and ensure proper cleaning.
• Pretreated items. Because pretreatment products remain on items that go in the wash, they can add to the suds normally produced by your detergent. When using these products, simply use less than the recommended amount of detergent.
• Other laundry products. Products such as oxygen bleach can produce extra suds. Simply reduce the amount of detergent you use when you’re also using products such as an oxygen bleach.

You can remove excess suds by stopping the washer and performing one of the following procedures:

• Rewash the load in cold water without detergent and repeat, if necessary, until the final rinse water is clear.
• Select the Rinse and Spin cycle, which will cause the unit to run a short cycle that will rinse the extra detergent from the load. If the suds are excessive, this may need to be done multiple times before the clothes are fully rinsed of the excessive detergent.

Detergent residue is a white substance that resembles lint and can leave streaks on garments. It can be caused by any of the below:

• Powder detergent that does not dissolve.
• Using too little detergent.
• Incomplete rinsing caused by an overloaded tub or drum.
• Misuse of liquid fabric softener.
• Hard water.

Low water pressure.To remove detergent residue, rewash the items in the hottest water safe for the fabrics, using the recommended amount of detergent.

For best results when washing permanent press items, follow these steps:

• Use a warm-water wash to help relax wrinkles, and a cold-water rinse to reduce wrinkling during spin.
• Remove items promptly when the cycle is complete.
• Load the tub of a top load washer only as high as the top row of holes. In a Front Load washer, avoid packing items too tightly (the door should close easily).
• Try selecting a cycle with a slower or shorter final spin.
• Add liquid fabric softener to the final rinse water.

To avoid discolouration of fabrics, it helps to be aware of the following:

• Undiluted liquid fabric softener can cause greasy stains. Rub any such stains with bar soap and then rewash the garment. Be sure to follow the instructions in your washer’s owner's guide for using fabric softener.
• Graying or yellowing of fabric may result from using an inadequate amount of detergent, wash water temperature that is too low, or wash time that is too short.
• Sort loads according to soil level. Use the recommended amount of detergent and the hottest water safe for the fabric.
• To whiten or brighten items, use chlorine or non-chlorine bleach (if safe for the fabric) or a water conditioner.
• Yellow or brown rust stains can be caused by iron or manganese in your water supply or in your water pipes or water heater, as well as by metal fasteners on items in the load. Flush rusty water from pipes by running water into a nearby sink for a few minutes before starting the washer. Drain your water heater occasionally and consider installing an iron filter in the water supply. Remove wet loads from the washer at the end of the cycle. If you do see rust stains, remove them with a rust remover safe for fabrics—NOT with chlorine bleach, which will intensify rust stains.
• Because some fabric dyes are unstable and bleed easily, sort items carefully and wash some items separately. Follow care instructions on the fabric label.
• Be aware that colour loss can be caused by ingredients found in common consumer products, such as chlorine bleach, acne medications, home permanent solutions, battery acid, household cleaners, antiperspirants, hair spray, beverages, shampoo, and toothpaste.
• Dye transfer can occur when damp coloured items come in contact with each other before or after washing. Sort items carefully and wash some separately. Remove a wet load from the washer at the end of the cycle and dry it in the dryer, if possible.