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1. Air conditioner cooling, but room is too warm - ice forming on cooling coil behind decorative front.

  • Air directional louvers positioned improperly.
    Position louvers to direction upward and away from cooling coils.
  • Dirty air filter - air restricted.
    Clean filter.
  • Door, windows, registers, etc. open - cold air escapes; hot air enters.
    Close doors, windows, registers, etc.
  • Electri-Saver in ON position.
    Set Electri-Saver to OFF.
  • Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution.
    Clear blockage in front of unit.
  • Insufficient cooling capacity.
    Reconfirm the required cooling capacity with your dealer.
  • Outdoor temperature below 70 degrees F.
    To defrost the coil, turn selector switch to FAN position. After coils have defrosted, set thermostat to a warmer position.
  • Selector switch set on Low-Cool.
    Turn switch to High - Cool.
  • Thermostat set too cold for "nighttime" cooling.
    To defrost the coil, turn selector switch to FAN position. After coils have defrosted, set thermostat to a warmer position.
  • Thermostat set too warm (lower number).
    Turn thermostat clockwise to colder setting (higher number).
  • Unit recently turned on in hot room.
    Allow additional time to remove "stored heat" from walls, ceiling, floor and furniture.
  • Vent control (some models) set at Open position.
    Turn control to Closed position for maximum cooling.
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2. Air conditioner heating but room too cool.

  • Air directional louvers positioned improperly.
    Position louvers to direction upward and away from cooling coils.
  • Dirty air filter - air restricted.
    Clean air filter
  • Doors, windows, register, etc. open - hot air escapes; cold air enters.
    Close doors, windows, registers, etc.
  • Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air distribution.
    Clear blockage in front of unit.
  • Insufficient heating capacity for area to be heated.
    Reconfirm the required heating capacity with your dealer.
  • Room temperature is warm enough.
    Heating will not occur until temperature at the thermostat is lower.
  • Thermostat set too cool (higher number).
    Turn thermostat counterclockwise to warmer setting (lower number).
  • Unit recently turned on in cool room.
    Allow additional time to heat walls, ceiling, floor and furniture.
  • Vent control (some models) set at Open position.
    Set control to Closed position for maximum heating.
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3. Air Conditioner will not operate on Cool, Fan, or Heat settings.

  • House fuse blown or circuit breaker tripped.
    Replace fuse with time delay type or reset circuit.
  • Thermostat set to low for cooling or too high for heating.
    Adjust thermostat to higher number for cooling, lower number for heating.
  • Wall plug disconnected.
    Push plug into wall outlet.
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4. Air from unit does not feel cold on Cool setting.

  • Selector switch is in the FAN position.
    Turn switch clockwise to Cool position.
  • Temperature sensing tube touching cold coil, located behind air filter (some models only).
    Straighten tube so it does not touch coil and/or insert sensing tube into mounting bracket on coil.
  • Thermostat set too warm (lower number).
    Turn thermostat clockwise to colder setting (higher number).
  • Thermostat temperature below 70 degrees F.
    Cooling may not occur until temperature at thermostat rises above 70 degrees F.
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5. Air from unit does not feel warm enough on heat setting.

  • Selector switch in Fan or Cool position.
    Turn selector switch counterclockwise to Heat position.
  • Thermostat set too cool (higher number).
    Turn thermostat counterclockwise to warmer setting (lower number).
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6. Noise when air conditioner operates on cooling.

  • Air sound.
    Air sound is normal. If too loud, turn selector switch to lower fan setting.
  • Sound of fan hitting water- moisture removal system.
    This is normal when humidity is high. Close door, windows, registers, etc.
  • Window vibration - poor installation.
    Refer to installation instructions - check with installer.
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7. Water dripping inside when air conditioner is cooling.

  • Improper installation.
    Tilt air conditioner slightly to the outside to allow water drainage. Refer to installation instructions - check with installer.
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8. Water dripping outside when air conditioner is cooling.

  • Unit removing large quantity of moisture from humid room.
    This is normal during excessively humid days.
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