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Freezers FAQs

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Click a link to find FAQs for your product.

Why does my freezer seem loud when it turns on?

What does the alarm or “buzzer sound” mean?

What should I do if my freezer isn’t running?

How can I set my freezer to run less frequently, or for shorter intervals?

What can I do if the lid on my freezer won’t close?

Why is there ice inside my freezer?

What should I do if the light bulb in the freezer is off?

Is it normal to hear a popping or cracking sound when the freezer motor (compressor) comes on?

Can I make my freezer’s temperature warmer?

Can I make my freezer’s temperature colder?

Is it normal for my freezer to make vibrating or rattling sounds?

What does ENERGY STAR® qualified mean?

How can I tell if my appliance is ENERGY STAR® qualified?

Why is moisture forming on the outside of my freezer?

What can I do if I detect an odor in my freezer?