FAQs

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Air Conditioners & Dehumidifiers

Air Conditioners & Dehumidifiers
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  1. Room Air Conditioners
  2. Dehumidifiers
  1. Where can I find my washer’s model and serial number?
  2. How does a front load washer differ from a standard top load washer?
  3. What does ENERGY STAR® qualified mean?
  4. How can I tell if my appliance is ENERGY STAR® qualified?
  5. What should I do if my washer does not start?
  6. How can I increase the flow of water to the washer?
  7. If water is entering my washer but it’s not filling up, what should I do?
  8. If water is leaking from my washer, what should I do?
  9. The wash and rinse temperatures aren’t what I selected. How can I adjust that?
  10. How can I increase the temperature of my washer’s hot or warm water?
  11. The washer’s water level does not cover my laundry load. Can I adjust that?
  12. What should I do if my washer is not spinning?
  13. How can I get my washer to drain more quickly?
  14. My washer produces a lot of suds. How can I reduce or remove them?
  15. Is it normal for my washer to make thumping, rattling, or clanking sounds?
  16. What might cause my washer to vibrate?
  17. The lid or door of my washer won’t open. How do I open it?
  18. If my clothes are too wet after the spin cycle, what can I do?
  19. Is it normal for water to collect in the bleach or fabric softener compartments?

    Yes, it is normal for a small amount of water to remain in the dispenser drawer of a Front Load washer. If you like, you can simply remove the dispenser drawer and empty the water, but it isn’t necessary. 

  20. What’s the best way to clean and care for my washer?
  21. What water temperature should I select when washing a load of laundry?
  22. Can I do anything to help decrease wrinkles in permanent press items?
  23. Is it possible to reduce the amount of pilling on garments?
  24. What causes detergent residue on fabric?
  25. What is the best way to preserve fabric color when washing?