FAQs

Clothes might seem too wet because they were rinsed in cold water. While a cold-water rinse saves energy and reduces wrinkling, it tends to leave clothes feeling wetter. 

If your clothes seem wetter than they should be after the spin cycle, check the following:

• The drain hose should be straight and unclogged.
• The load might be off balance—rearrange it to allow for proper spinning.
• The load might be too big. A load of dry clothes in a top load washer should not be higher than the top row of holes in the tub; the drum of a Front Load washer should not be tightly packed (the door should close easily).
• Select a cycle with a faster spin speed (if your washer has this feature).
• It’s possible that a pump may be clogged. If so, you will need to call your authorized service provider.