Do you have a question about your product? We'll help you find the answer. Select the product you need assistance with.

  1. Where can I find my dryer’s model and serial number?
  2. What should I do if my dryer does not start?

    If your dryer does not start, it might be due to one of the following reasons:

    • The start button needs to be pushed or turned for long enough to engage. Push or turn the Start button and hold it for two seconds.
    • The cycle selector knob is not quite at the start position. To be sure it’s correctly positioned, simply turn the knob until the indicator is a little further into the cycle.
    • The dryer door is open. The door must be completely closed for the dryer to run.
    • The power cord may not be plugged in, or the connection may be loose. Check to be sure the plug fits tightly into the wall outlet. Note: Do not use an extension cord.
    • A fuse is blown in your home, or a circuit breaker tripped. If this is the case, reset the circuit breaker or replace the fuse (but do not increase the fuse capacity). If you have an overloaded circuit, contact a qualified electrician to correct it.
    • A power outage has occurred. In this case, you might want to call your local electric company.
  3. What should I do if my dryer stops operating?
  4. My dryer takes a long time to dry a load of clothes. Can I do anything about this?
  5. My dryer is running, but does not seem to be heating. What should I do?
  6. The dryer’s cycle selector knob does not appear to advance during the cycle. Is this normal?
  7. If my dryer is making rattling or clanking sounds, what should I check?
  8. Can I do anything to help decrease wrinkles in permanent press items?
  9. My clothes seem to be over-dried. How can I prevent this?
  10. What can cause greasy marks on items that have been dried?