FAQs

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  1. Where can I find my dryer’s model and serial number?
  2. What should I do if my dryer does not start?
  3. What should I do if my dryer stops operating?
  4. My dryer takes a long time to dry a load of clothes. Can I do anything about this?
  5. My dryer is running, but does not seem to be heating. What should I do?
  6. The dryer’s cycle selector knob does not appear to advance during the cycle. Is this normal?
  7. If my dryer is making rattling or clanking sounds, what should I check?
  8. Can I do anything to help decrease wrinkles in permanent press items?
  9. My clothes seem to be over-dried. How can I prevent this?
  10. What can cause greasy marks on items that have been dried?

    Sometimes fabric softener sheets added to the dryer can cause a greasy mark on fabrics. For best results, follow these suggestions when using fabric softener sheets:

    • Place the fabric softener sheet on top of the load at the start of the cycle.
    • Do not add a softener sheet to a warm load.
    • Discard the softener sheet after each cycle.
    • Do not use fabric softener on children's sleepwear or other garments labeled flame resistant—it may reduce flame resistance.


    To remove any fabric softener stains, rub them with bar soap and rewash them in warm water.