FAQs

If your dryer seems to be taking too long to dry your load, check the following

• Clean the lint screen after every use. You can also periodically wash the lint screen in warm, soapy water to remove any residue, then dry it thoroughly before replacing. Note: Do not operate the dryer without the lint screen in place, as this could damage it.
• Check the cycle or temperature setting. If the Air Fluff cycle or temperature is selected, the dryer will tumble without heat. Generally you’ll want to select low or medium heat, and the Normal Dry setting. Select More Dry for loads requiring more time. A medium or low heat setting is safe for permanent press, delicate, and knit items, but will require longer drying periods.
• Clean the exhaust duct. Be sure the exhaust duct is not clogged. If the problem persists, consider having it cleaned by a qualified service provider. Note: To avoid the risk of carbon monoxide poisoning, never operate a gas dryer without an exhaust duct that vents outdoors.
• Check the placement of the exhaust duct. Refer to the installation instructions for the appropriate length, number of bends, and other specifications. Important: Do not use plastic flexible duct or metal foil duct.
• Check the size of the exhaust duct. Be sure to use an exhaust duct that is large enough—the minimum required diameter is 4 inches.
• Be sure the exhaust hood isn’t blocked. Use an approved vent hood with a swing-out damper that opens when the dryer is in operation and closes automatically when the dryer stops. Do not attach a screen over the vent hood opening, and maintain a minimum clearance of 12 inches between the bottom of the vent hood and the ground.
• Check for adequate ventilation. If your dryer is installed in a closet or under a counter, it might not be getting the ventilation needed for proper drying.
• Be sure you’re connected to a 240 volt circuit. An electric dryer that is connected to a 208 volt circuit will require 20% more drying time.
• Dry a load that’s not too big or too small. If your dryer is overloaded or too empty, it will take longer to dry your clothes. Items need room to tumble freely in order to dry well, and you also need enough items in the drum for proper tumbling.
• Sort the items you’re drying. Dry items of similar fabric and weight in the same load.
• Take humidity into account. Drying times will be longer in areas where humidity is high. You can use a dehumidifier near the dryer if needed.
• Check the dryer’s moisture sensor bars. To locate the moisture sensor bars, please refer to the Use and Care Manual.

Fabric softener sheets can leave a residue on the moisture sensor bars in the dryer, which can inhibit their ability to accurately sense wet clothes. Remove the residue by wiping the moisture sensor bars with rubbing alcohol.