FAQs

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Air Conditioners & Dehumidifiers

Air Conditioners & Dehumidifiers
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  1. Room Air Conditioners
  2. Dehumidifiers
  1. Where can I find my dryer’s model and serial number?
  2. What should I do if my dryer does not start?
  3. What should I do if my dryer stops operating?
  4. My dryer takes a long time to dry a load of clothes. Can I do anything about this?
  5. My dryer is running, but does not seem to be heating. What should I do?
  6. The dryer’s cycle selector knob does not appear to advance during the cycle. Is this normal?
  7. If my dryer is making rattling or clanking sounds, what should I check?
  8. Can I do anything to help decrease wrinkles in permanent press items?

    For best results when drying permanent press items, follow these steps: 

    • Load the drum so that it’s 1/3 to 1/2 full. To decrease wrinkling, clothes need room to tumble freely.
    • Select the appropriate cycle setting and temperature. Use the Permanent Press cycle and follow fabric care labels for proper temperature setting. Generally you’ll want to select low or medium heat, and the Normal Dry setting. Select More Dry for loads requiring more time, and Less Dry if you want the load to be damp dry for ironing. Additionally, some dryer models offer the Press Saver feature, which is an extended Cool Down with periodic signals to remind you to remove the load.
    • Remove items from the dryer when the cycle is done. As soon as the cycle is complete, hang or fold your items. To remove wrinkles from clean, dry clothes, select the Refresher cycle (available on some models) or tumble on low heat for 10 to 15 minutes.
    • Clean the lint screen after every use.
    • Add a fabric softener sheet to the load.
  9. My clothes seem to be over-dried. How can I prevent this?
  10. What can cause greasy marks on items that have been dried?