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  1. When I press the handle down to start toasting, it won’t latch. What should I do?
  2. Sometimes my toast burns. Why does that happen?

    Certain breads are more likely to burn quickly. For example, bread that has a high sugar content, or sugar on its surface, can easily burn. Bread that is particularly dry can also burn quickly. 

    To prevent this, use a lighter setting when toasting.

  3. I see six buttons on my toaster, but only three of them light up. Is this normal?
  4. When I’m using my toaster, the number on the right flashes. Is this normal?
  5. Why doesn’t the flashing number appear when I use the Reheat function?