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First, be sure you are pressing the handle all the way down to its lowest position. If it still won’t latch, check to be sure the toaster is securely plugged into an outlet. (The handle will not latch if the power cord is not plugged in.)
Certain breads are more likely to burn quickly. For example, bread that has a high sugar content, or sugar on its surface, can easily burn. Bread that is particularly dry can also burn quickly.
To prevent this, use a lighter setting when toasting.
Yes, this is normal. That number is there simply to remind you how much toasting time is left.
The Reheat function is set for 30 seconds. Because this is a relatively short amount of time, there is no reminder when you use this setting, so you won’t see the flashing number.