FAQs

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Air Conditioners & Dehumidifiers

Air Conditioners & Dehumidifiers
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  1. Room Air Conditioners
  2. Dehumidifiers
  1. What are the differences between refrigerator models?
  2. What are the differences between the water filters you offer in your refrigerators, and how do I choose one?
  3. Why do I need an air filter in my refrigerator?
  4. What does Real Stainless Steel mean?
  5. Why isn’t the ice maker making ice?
  6. If my ice maker is making too much ice, how can I turn it off?
  7. Why is moisture developing in my refrigerator?
  8. Why does my freezer show a temperature that is colder than the 0˚F setting?
  9. Why does my refrigerator run most of the time? Is this normal?
  10. What does it mean if the refrigerator’s display is flashing numbers or letters that I’m not familiar with?
  11. What should I do when the power comes back after an outage?

    When electric service returns after a power outage, the refrigerator will immediately start cooling and will automatically return to factory temperature settings. Its display will read “HI” until it has reached normal safe operating temperatures. Once the temperature is below 55°F, the exact temperature will be displayed. Please allow 24 hours for temperatures to stabilize.

  12. How can I align the doors of my side-by-side refrigerator?
  13. How can I keep my refrigerator smelling fresh?
  14. What does ENERGY STAR® qualified mean?
  15. How can I tell if my appliance is ENERGY STAR® qualified?