FAQs

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Air Conditioners & Dehumidifiers

Air Conditioners & Dehumidifiers
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  1. Room Air Conditioners
  2. Dehumidifiers
  1. What are the differences between refrigerator models?
  2. What are the differences between the water filters you offer in your refrigerators, and how do I choose one?
  3. Why do I need an air filter in my refrigerator?
  4. What does Real Stainless Steel mean?
  5. Why isn’t the ice maker making ice?
  6. If my ice maker is making too much ice, how can I turn it off?
  7. Why is moisture developing in my refrigerator?
  8. Why does my freezer show a temperature that is colder than the 0˚F setting?
  9. Why does my refrigerator run most of the time? Is this normal?
  10. What does it mean if the refrigerator’s display is flashing numbers or letters that I’m not familiar with?

    These are early warnings built into the refrigerator’s electronics to notify you about a potential issue earlier than you would otherwise have known about it.

    • If the display reads DF, this simply means that the refrigerator is in defrost mode
    • If the refrigerator display shows anything other than DF, call your local service provider to help detect any potential issues.
  11. What should I do when the power comes back after an outage?
  12. How can I align the doors of my side-by-side refrigerator?
  13. How can I keep my refrigerator smelling fresh?
  14. What does ENERGY STAR® qualified mean?
  15. How can I tell if my appliance is ENERGY STAR® qualified?