FAQs

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Air Conditioners & Dehumidifiers

Air Conditioners & Dehumidifiers
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  1. Room Air Conditioners
  2. Dehumidifiers
  1. What are the differences between refrigerator models?
  2. What are the differences between the water filters you offer in your refrigerators, and how do I choose one?
  3. Why do I need an air filter in my refrigerator?
  4. What does Real Stainless Steel mean?
  5. Why isn’t the ice maker making ice?
  6. If my ice maker is making too much ice, how can I turn it off?

    You can stop the ice maker from producing more ice by lifting the arm or pressing the off switch on the ice maker. Then do a quick visual check to be sure your ice bucket is directly under the ice maker, and that the ice maker’s arm is able to touch the ice in the bucket.

    If it continues making too much ice, your ice maker needs authorized service. Your local service agent is available online or by calling 800-265-8352. 

  7. Why is moisture developing in my refrigerator?
  8. Why does my freezer show a temperature that is colder than the 0˚F setting?
  9. Why does my refrigerator run most of the time? Is this normal?
  10. What does it mean if the refrigerator’s display is flashing numbers or letters that I’m not familiar with?
  11. What should I do when the power comes back after an outage?
  12. How can I align the doors of my side-by-side refrigerator?
  13. How can I keep my refrigerator smelling fresh?
  14. What does ENERGY STAR® qualified mean?
  15. How can I tell if my appliance is ENERGY STAR® qualified?