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  1. What is the difference between a drop-in cooktop and a slide-in cooktop?
  2. What is the difference between a slide-in range and a freestanding range?
  3. What is a BTU and how do I know when I should use high or low BTUs?
  4. How do I know if my cookware is compatible with an induction cooktop?
  5. What does Real Stainless Steel mean?
  6. My gas range was recently installed, but only the oven is working—not the burners. What should I do?
  7. Why does the surface light indicate “On” after I’ve turned off my cooktop?
  8. How do I set my oven or range to self-clean?

    To self-clean your oven, follow these simple steps:

    1. Remove the oven racks.
    2. Set your oven control to clean
    3. Select a cleaning time or choose a cleaning level: light, medium, or heavy soiled. For typical cleaning needs, we recommend that you select a cleaning time of three hours or choose the medium soiled setting.
    4. Select Start. (To set a delayed start, see your use and care manual.)

     

    Note: For safety reasons, the oven door will remain locked until the oven cools down. When it is sufficiently cool, the door will automatically unlock.

  9. My range door is open and in the locked position. How can I close it?
  10. How can I clean my range grates?
  11. How do I clean my burners/elements?
  12. How do I clean my ceramic smooth cooktop?
  13. How do I keep my racks gliding smoothly?