FAQs

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  1. Is it okay to install my microwave over a gas range?
  2. Why do metal objects spark or arch when I use them in the microwave, but the metal rack that comes with the microwave doesn’t?

    Unlike other metal objects, the metal rack included with your microwave is specially designed for safe use. The design takes into account the pattern of microwaves to prevent arching and sparks. For example:
    • The plastic spacers which hold the rack in place are engineered to keep it from arching against the microwave’s sides. 
    • The rack’s tines and outer edges are engineered to form a fully enclosed object, avoiding the open ends that lead to arching. 
    No other metal objects, including pans, utensils, etc. are approved for use inside a microwave.

  3. Where does my OTR microwave vent?
  4. What hardware should I use for installing my microwave?
  5. Do I need a special plate to cook popcorn in my microwave?