FAQs

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Air Conditioners & Dehumidifiers

Air Conditioners & Dehumidifiers
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  1. Room Air Conditioners
  2. Dehumidifiers
  1. Why does my freezer seem loud when it turns on?
  2. What does the alarm or “buzzer sound” mean?
  3. What should I do if my freezer isn’t running?
  4. How can I set my freezer to run less frequently, or for shorter intervals?
  5. What can I do if the lid on my freezer won’t close?
  6. Why is there ice inside my freezer?
  7. What should I do if the light bulb in the freezer is off?
  8. Is it normal to hear a popping or cracking sound when the freezer motor (compressor) comes on?
  9. Can I make my freezer’s temperature warmer?
  10. Can I make my freezer’s temperature colder?
  11. Is it normal for my freezer to make vibrating or rattling sounds?

    If your freezer is vibrating or rattling, check the below:

    • Be sure the freezer is level. If your freezer rocks on the floor when it is moved slightly, level it by adjusting the leveling legs or by using wooden shims. You should also check to be sure that the floor can adequately support your freezer.
    • Check to see if the freezer is touching the wall. If so, move it slightly or re-level it.
    • Remove any items that are on top of the freezer.
    • Check items inside the freezer. It is normal for items inside the freezer to vibrate somewhat. If it seems they’re vibrating too much, try re-leveling the freezer or moving it slightly.
  12. What does ENERGY STAR® qualified mean?
  13. How can I tell if my appliance is ENERGY STAR® qualified?
  14. Why is moisture forming on the outside of my freezer?
  15. What can I do if I detect an odor in my freezer?