FAQs

The amount of detergent you need to use depends on whether you have hard water. To determine the proper amount, consult your owner’s guide, which lists the correct amount of detergent for degree of water hardness. To determine your water hardness, contact your water supplier or have it tested by an outside source (such as a company that sells water treatment equipment).
For best results, follow these tips for detergent use:

• Make sure the detergent is fresh. When it’s old, it might not dissolve properly.
• Store detergent in a cool, dry place (under the sink is not the best location for it).
• When loading the dishwasher, be sure that the detergent dispenser can open freely and that water from the spray arm can reach the open dispenser.
• Because most detergents are designed to dissolve and activate at 120°F, your dishwasher will perform best if your water temperature is 120°F or higher at the start of a wash cycle.